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Theme parks are serious about helping visitors answer my second question: “What stuff do I want to see/do?”. Why don’t museums operate this way? Because unlike theme parks, which are focused on the visitor, museums are focused on their own content. Rather than addressing “What stuff do I want to see/do?,” museums tell you, “Here’s how we have chosen to organize our stuff.” Museums expect you to figure out how to interpret their institutional aggregation to create your own experience.
Museum 2.0: Mapping Experiences: Rethinking Wayfinding in Museums
  • 3 years ago
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